Phonetastic
<communications> A CTI product from Callware. Phonetastic employs if-then
rules and customer records to tell those receiving calls who is calling (based
on ANI and DNIS) and to determine how the call should be routed, e.g. to a
certain sales representative or to the general sales department; receive
high-priority treatment; receive a fax-back, etc.
(1996-12-08)
Nearby terms:
PHOCUS « Phoenix « phone mail « Phonetastic »
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